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Free - the quarantine view is read-only on Free. Rescuing (re-delivering) a submission is Pro.
When a submission scores as suspicious under spam filtering, it isn’t discarded. It’s written to the form’s Spam folder, alongside the normal Inbox, so nothing a visitor (or bot) posts to your access_key just vanishes without a trace.

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Viewing quarantined submissions

  1. Open a form in the dashboard.
  2. Switch to the Spam tab (next to Inbox).
  3. Each row shows when it arrived and its status - the same submission data you’d see in the inbox.
Both tabs show a badge count so you can tell at a glance whether anything landed in quarantine without opening it.
Quarantined submissions are not emailed to your destination address — that’s the point of quarantine. You only see them by checking the Spam tab in the dashboard.

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Free vs. Pro

  • Free: full visibility into what’s quarantined and why it landed there. You cannot re-deliver a quarantined submission from the dashboard on Free.
  • Pro: adds the rescue action - mark a quarantined submission “not spam” and it’s whitelisted and re-delivered to your inbox and destination email. See Quarantine rescue.
Attempting to rescue on Free returns an upgrade_required error (403).

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Retention

Quarantined submissions follow the same retention window as inbox submissions for your plan.