How it works
- The domain a form actually submits from (its request origin) is checked against threat-intelligence the first time we see it, and the result is cached.
- A domain confirmed bad (a known phishing or malware match) causes the form to be paused: submissions are still accepted (visitors still see success), but they’re held - nothing is emailed to the form owner, and any uploaded files are not downloadable. The owner is notified that the form is under review, with a way to appeal.
- Uncertain cases are queued for manual review; they do not pause the form.
- A clean domain is unaffected - screening is invisible to you and your visitors.
Fail-open by design
If a threat-intelligence lookup itself fails (a network error, timeout, or rate limit), the domain is not paused. A lookup failure is never treated as a bad verdict - only a positive, known-bad match pauses a form.This is the opposite of file virus-scanning, which fails closed. A domain lookup failure tells us nothing about the domain, so pausing on it would wrongly break legitimate forms - whereas an unscanned file could be genuinely dangerous, so it’s held until it can be scanned.